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Each account has 3 extensions per calendar year that may be applied to their utility bill. Payment is due as stated below.
• Cycle 1 extensions are due on or before the 1st of the following month
• Cycle 2 extensions are due on or before the 17th day of the current month
The balance must be paid in full or the account will be charged a disconnection fee and services will be subject to disconnection.
Extension requests must be made in writing.For more information about billing and payment procedures and requirements please click here for the Utility Billing Fact Sheet.
Utility Billing Supervisor
310 N Main Street
PO Box 591
Elgin, TX 78621